Netflix Not Working Properly. What to Do?

Netflix is one of the most popular streaming services on the planet with lots of original content. The bad news is that sometimes the system sends you an arcane error code like -100, f7020, m7111-1331, m7111-5059, m7361-1253, nw-2-5, nw-3-6, or ui 113 instead of playing another episode of your favorite show. The good news is that these codes are hints that can be used to deal with the issue.

 

Netflix Intro

Here are some of the most common error codes Netflix users get from the system. Sometimes there is a single solution, while in some cases you have to try several ways of fixing it.

 

  • Error -100
  • Error aip 703
  • Error f7020
  • Error m7031-1101
  • Error m7111-1331
  • Error m7111-5059
  • Error m7361-1253
  • Error nw-2-5
  • Error nw-3-6
  • Error ui 113
  • Consolidated table of
    errors and their fixes

The consolidated table of error codes and their fixes

Error code Potential cause Potential fix
-100 -100 code means that the Apple device needs a reboot or the app needs to be refreshed.

You’ve got -100 on an Apple TV: sign out of the application; restart your device.

You’ve got -100 on an iPhone/iPad: reinstall the app, restart the device.

aip 703

A) Your account is either in use by someone else or the system believes so.

B) Netflix didn't receive your payment.

C) System believes that your account is not active.

D) You are trying to watch geo-blocked content.

F) Your current VPN provider is incompatible with Netflix.

A) Ask the person who uses your account not to do so or simply wait for 2 hours to let the system correct itself.

B) Pay Netflix or, if there is something wrong with your payment, contact your financial institution.

C) Make sure your account is really active, try logging out and logging in.

D), F) To stop receiving aip 703 message, don't use forbidden servies.

f7020 Code f7020 means that Netflix is already open in your browser. Close the window/tab where Netflix is running — the f7020 message will disappear.
m7031-1101

There are several causes of the m7031-1101 code:

A) Your browser is out of date.

B) A browser extension conflicts with Netflix.

C) There are problems with your home network.

D) Your Wi-Fi signal is too low.

E) Netflix doesn't work with your VPN provider.

A) Update your browser.

B) Turn your extensions off one at a time.

C) Turn your router and computer off and on.

D) Place your router as high and your device as close to it as possible.

E) Don't use the forbidden services and providers with Netflix.

m7111-1331

The m7111-1331 message means that either:

A) You are using an out-of-date bookmark.

B) One of your browser extensions is incompatible with Netflix.

A) Go directly to the Netflix webpage — m7111-1331 should disappear.

B) Turn your extensions off one at a time.

m7111-5059 You get the m7111-5059 message when your proxy or unblocker is incompatible with Netflix. Don't use the forbidden services and providers with Netflix.
m7361-1253

M7361-1253 indicates that either:

A) There is a problem with your internet connection or

B) Your browser is out of date.

A) Turn your computer off and on.

B) Update your browser to fix the m7361-1253 error.

nw-2-5

A) You've lost your internet connection.

B) The public network restricts access to Netflix.

C) Your internet connection is too slow.

D) Your VPN speed is too low for watching Netflix.

A) Restore your internet connection (turn on/restart your router, plug in the internet cable, restart your device).

B) Use another network.

C) Move your device to some other place, place your Wi-Fi router as high as possible.

D) Use the a faster VPN service or disable your VPN.

nw-3-6 You see the nw-3-6 code because of the single reason: there is something wrong with your network. Restart your device and/or Wi-Fi router: this is the only way of fixing the nw-3-6 message.
ui 113

There is only one reason why you get the ui 113 message:

The information on your device requires refreshing.

There are several ways to resolve the ui 113 error. Try:

A) signing out of the system,

B) restarting your device and/or router,

C) placing the router as high as possible.